At r5autotech.co.uk, we aim to deliver your orders promptly and efficiently. Below is our shipping policy to help you understand our delivery process, costs, and timeframes.

1. Shipping Charges

  • Flat Rate Shipping: We offer a flat shipping rate of £10 per order for all standard deliveries within the United Kingdom.
  • Order Processing Time: Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Timeframes

  • Standard Delivery: Once your order has been processed, it will be delivered within 3-5 business days.
  • Delivery Delays: While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances. We will keep you informed of any changes to the estimated delivery time.

3. Shipping Locations

Currently, we ship only within the United Kingdom. For any special requests or inquiries about international shipping, please contact us at sales@r5autotech.co.uk before placing an order.

4. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. This will allow you to track your order’s status in real-time.

5. Shipping Address Accuracy

Please ensure your shipping address is accurate and complete when placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. In such cases, additional shipping charges may apply.

6. Lost or Damaged Packages

We take the utmost care in packaging and handling your order. However, if your package arrives damaged or is lost during transit, please contact us at sales@r5autotech.co.uk within 48 hours. We will work with the shipping provider to resolve the issue and, if necessary, arrange for a replacement or refund.

7. Contact Us

If you have questions or need further assistance with our Shipping Policy, please contact us: