R5 Autotech  values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase on our website https://www.r5autotech.co.uk/ . By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identifiable Information: When you place an order, contact us, or subscribe to our newsletter, we may collect your name, email address, phone number, shipping address, billing information, and any other details you provide.
  • Automatically Collected Information: We automatically collect information about your interaction with our Site, including IP address, browser type, device information, referring URLs, and pages visited.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information to help improve our Site and user experience. You may choose to disable cookies through your browser settings, but this may affect certain functionalities of our Site.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders, including sending order confirmations, tracking information, and invoices.
  • Communicate with you regarding customer support, inquiries, or to notify you about updates, special offers, and promotions.
  • Improve our Site’s functionality, security, and performance.
  • Analyze usage patterns to enhance our marketing efforts and user experience.

3. Sharing of Your Information

We respect your privacy and will never sell, trade, or rent your personal information to third parties without your consent, except as follows:

  • Service Providers: We may share information with third-party service providers that assist with operations such as payment processing, shipping, and data analysis.
  • Legal Compliance: We may disclose your information when required by law or to protect our legal rights, comply with legal processes, or in cases of fraud or security concerns.

4. Data Security

We are committed to protecting your information. We implement a range of security measures to maintain the safety of your personal information. However, no online transmission is fully secure, and we cannot guarantee complete security.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to any inaccuracies in your information.
  • Request the deletion of your personal information.
  • Opt out of any direct marketing communications.

If you wish to exercise these rights, please contact us at sales@r5autotech.co.uk.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these third-party sites. Please review their privacy policies before engaging with them.

7. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be noted at the top. We encourage you to review this Privacy Policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

  • Email: sales@r5autotech.co.uk
  • Call Us: 0161248 9651
  • Hours: Monday to Saturday, 10:00 AM – 5:00 PM
  • Address: Unit 9c, Hemmons Road Industrial Estate, Levenshulme, Manchester M12 5ST, United Kingdom